Job Description
Job Description
Position Overview
The Project Specialist provides essential project management and operational support to ensure successful delivery of projects within defined budgets and timelines. This role also functions as a Training & Communications Specialist supporting the Payroll department through content development, process documentation, onboarding activities, and internal communication initiatives.
This is an on-site role based in New York, primarily supporting payroll operations and employee development.
Key Responsibilities
Project Management Support
· Assist in managing projects to ensure completion within established budget and timelines.
· Identify project activities or issues that could negatively impact the project budget.
· Monitor invoicing and billing activities; prepare aging reports for Project Managers.
· Support budget reviews for business plan proposals based on current and projected project needs.
Training & Communications Support
· Develop training materials, job aids, memos, presentations, and internal communications.
· Lead new hire orientation and onboarding activities for the Payroll team.
· Collaborate with Payroll leadership to document and communicate processes and workflows.
· Ensure accuracy, clarity, and consistency in all written and visual materials.
· Support payroll process improvements and employee development initiatives.
Technical Skills
· Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
· Experience with WebEx and other collaboration platforms.
· Proficiency in content development tools such as Adobe Captivate, Articulate 360, and other e-learning software.
· Familiarity with visual/graphic design tools (e.g., Adobe Creative Suite) and adherence to brand guidelines.
Required Skills & Qualifications
· 3+ years of relevant experience, including at least 1 year in a supervisory or leadership capacity (education, retail, hospitality, HR, healthcare, customer service, marketing, or sales).
· Background in Payroll is a plus but not required.
· Strong communication, organization, and project management skills.
· High attention to detail and strong work ethic.
Education
· Bachelor’s degree required — Preferred fields: Training & Development, Human Resources, Communications, Education, or Graphic Design.