Job Description
Job DescriptionOur client is looking for a Collection Clerk in West Babylon, NY!This is an onsite, 6-month contract opportunity (possible extension) offering a starting pay rate of $25/hour.MUST HAVE strong collections experience in a commercial industry field and stable job history to apply.POSITION SUMMARY: The duties of a Collections Specialist include collection calls and/or correspondence in a fast-paced goal-oriented collections department. Providing customer service regarding collection issues, process and review account adjustments, resolving client discrepancies and short payments. Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers
REPRESENTATIVE RESPONSIBILITIES:
- Monitor accounts on a daily basis and identify outstanding account receivables.
- Take actions in order to encourage timely payments.
- Assist cash application specialist for application customer remittances and perform research on all customer payment.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
- Process credit card and e-check payments and refunds
- Resolve billing issues and discrepancies
- Contact clients and discuss their overdue payments.
- Accountable for reducing delinquency for assigned accounts.
- Prepare and present reports on collection activities and progress.
EXPERIENCE, EDUCATION, CERTIFICATION:
- Proven experience as a Collection Specialist or similar role
- Knowledge of various collection techniques
- Excellent communication and interpersonal skills
- Problem-solving and critical-thinking skills
- Ability to prioritize and manage multiple responsibilities
- 3-5 years High Volume Collections experience.
- High school diploma
Preferred:
- Associate's/Bachelor's degree is a plus
SOFTWARE USED:
- Office equipment including, but not limited to computer, phone, fax, calculator and copier.
- MS Office including Word, Excel.
- Company information systems applications including CMS/RMS, InfoPro, Soft-Pak
Apply Today!
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