Personal Lines Account Manager

Job Description

Job Description

Join Gen III Risk Partners Inc. DBA Industrial Coverage, a respected name in the insurance industry, where we proudly blend innovation with a rich tradition of customer service excellence. Located in the vibrant community of Patchogue, New York, we offer a hybrid remote work environment that fosters flexibility and work-life balance. As a Personal Lines Account Manager, you'll play a crucial role in nurturing existing client relationships and securing new ones. Your responsibilities will include providing personalized insurance services, addressing inquiries, and ensuring client satisfaction. We're committed to cultivating a positive and inviting atmosphere where your talents are recognized and where you'll have the opportunity to grow professionally within a supportive team. If you're passionate about customer service and eager to make a difference, we invite you to bring your expertise to our team. Step into a role where every day is rewarding and impactful. Apply today!

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Mon-Fri Schedule

Retirement Plan

Work from Home

Flexible Schedule

Responsibilities

Policy Management: Handle personal lines accounts, including renewals, endorsements, and cancellations to ensure client satisfaction.

Client Interaction: Build and maintain strong relationships with clients by providing exceptional service and support.

Issue Resolution: Proactively address client inquiries and resolve any issues related to coverage or claims with professionalism and efficiency.

Documentation: Accurately maintain records of client interactions, transactions, and updates within the CRM system.

Collaboration: Work closely with other team members to ensure cohesive service and support for all clients.

Compliance: Ensure all activities are compliant with industry regulations and company policies.

Requirements

Education: Degree not necessary but preferred

Experience: Minimum of 2 years experience in customer service, preferably within the insurance industry.

Communication Skills: Strong verbal and written communication skills required.

Technical Skills: Proficiency with CRM software and Microsoft Office Suite.

Problem Solving: Demonstrated ability to handle complex client issues and provide effective solutions.

Interpersonal Skills: Strong relationship-building skills with the ability to work collaboratively in a team environment.

Licensing :NY State Property & Casualty License is a requirement