Job Description
Job Description
The Associate Director of Project Management plays a strategic and operational leadership role in guiding critical, cross-functional initiatives. Reporting to the Director or VP of Project Management, this individual will lead a team of project managers, ensure the delivery of enterprise-level programs, and optimize project execution across technical and business teams.
This is a high-impact position requiring exceptional leadership, stakeholder management, and process design in a fast-paced, evolving environment.
Essential Job Functions:
- Lead and mentor a team of project and program managers responsible for initiatives across technology, partnerships, and customer operations
- Oversee the planning, tracking, and execution of complex projects related to product deployment, integrations, platform enhancements, and partner onboarding
- Collaborate closely with engineering, product, partnerships, and support teams to align project execution with business goals
- Build and optimize project governance frameworks, tools, and performance metrics
- Act as a thought partner to senior leadership on project prioritization, risk mitigation, and capacity planning
- Ensure consistent reporting and visibility into project status, blockers, and resource allocation
- Help standardize and scale project management methodologies across teams (Agile, hybrid, or waterfall as needed)
100 % Remote
$135,000 to $150,000
Requirements
- 7–10 years of experience in project/program management roles, ideally with 2+ years managing project teams
- Strong background in SaaS, restaurant tech, or a comparable fast-moving industry
- Experience managing large, cross-functional projects or programs with technical and operational complexity
- Familiarity with common PM tools (e.g., Jira, Asana, Monday.com, Smartsheet)
- Excellent written and verbal communication skills for executive and technical audiences
- PMP, CSM, or equivalent certification preferred
Preferred Qualifications
- Experience in restaurant, food tech, or hospitality systems (e.g., POS platforms, delivery APIs)
- Exposure to working with enterprise restaurant groups or large-scale implementation projects
- Proven ability to improve team performance, delivery speed, and cross-functional coordination
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k)
- Life Insurance (Basic, Voluntary & AD&D)
- Flexible Paid Time Off
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Stock Option Plan