Job Description
Job Description
The Division Coordinator role supports the Integrated Services Division’s daily operations for mental health and substance use services. This role plays a key part in ensuring clients are efficiently connected to services, internal workflow is maintained, and multidisciplinary teams are supported. This role supports cross- program coordination, communication, data tracking and project implementation across the division. Division Coordinator act as a central resource to leadership and program teams, helping maintain compliance, streamline workflows and promote efficiency across the division.
ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)
- Coordinates division-wide meeting, training, and special project (spend down-funds receive through grants, creating space decorating making group rooms, off site school base program creating space all reflects under operations of the clinics)
- Manage scheduling, internal calendars, and communication for division leadership.
- Prepare meeting agendas, minutes, presentations, and materials as needed.
- Assist with weekly, monthly, quarterly, and ad hoc reporting for division-OMH/SUD and internal departments (Finance, HR, QA, Facility).
- Monitor program operations such as staffing rosters, schedules, referrals logs and client flow processes.
- Support leadership in implementation and monitoring division goals, policies, and procedures.
- Track program performance data, timelines for division, contract deliverables in coordination with leadership.
- Track progress and follow up on project timelines and responsibilities.
- Assist with organizing division events, outreach various resources to support referrals for integrated division
- Assist with organizing division-wide events, initiative, or improvement projects.
- Assist with tracking deliverables across programs.
- Support audit preparation and compliance monitoring by collecting, reviewing, and organizing required documentation.
- Responds to staff inquiries and assist with problem solving day-to-day operation issues.
- Coordinate staff development activities and wellness initiatives.
- Track program census for division.
- Performs other related duties as required.
ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES:
- Committed to the active promotion of ICL values and goals.
- Effective problem-solving skills.
- Effective interpersonal skills.
- Excellent time management skills and ability to multi-task and prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational and planning skills.
- Proficient in MS Office and EHR used by the program—e.g. email, etc.
- Knowledge of office administration policies and procedures.
- Ability to maintain a high level of accuracy in preparing and entering information.
- Ability to work independently and also to work cooperatively with others.
- Attention to detail and high level of accuracy.
- Ability to work in a fast-paced environment.
QUALIFICATIONS AND EXPERIENCE:
Bachelor’s degree in public administration, human services, health care management or related field plus 2-3 years of experience in a coordination or administrative support role in healthcare, social services, or nonprofit setting. Strong organizational, communication, and multitasking skills. Bilingual Spanish/English speaking preferred