Job Description
Job Description
Job Title
SELF-DIRECTED SERVICES COORDINATOR
Reports to
DIRECTOR OF SELF-DIRECTED SERVICES
Direct Reports
CONSUMER HIRED DIRECT SUPPORT PROFESSIONALS
FLSA Status: NON-EXEMPT
DSP Status: NO
This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.
Full time (or PT)
To explore the full range of benefits please visit our website www.jmmurray.com
$22.10-26.85/hour - Placement in the range will be determined based on experience and other factors allowed by law.
GENERAL SUMMARY
Promote, coordinate, and ensure ongoing Self-Directed Services through the Office of People with Developmental Disabilities. Responsibilities include daily tasks to ensure that delivery of service to consumers is compliant with OPWDD regulations.
COMPANY STANDARDS
- Maintain regular attendance and punctuality in order to coordinate and supervise quality services to individuals served and to act as a positive role model. This position performs all hours onsite and at all assigned physical locations of service, unless exceptions are determined, based on business needs and approved.
- Follow all safety rules and regulations, including wearing/using required personal protective equipment while working. Immediately works to resolve any safety concerns or reports of unsafe working conditions, and ensures immediate communication to Self-Directed Services leadership.
- Ensure and conduct all aspects of position in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, rules and regulations.
- Demonstrates both personal accountability and the development of confidence and accountability of employees, to ensure that day to day issues and concerns are responded to and resolved in a timely manner.
ESSENTIAL FUNCTIONS
1. Act as liaison between the Fiscal Intermediary Department and Human Resources. This includes attending regular meetings to ensure that self-hired staff personnel information is accurate and up to date.
2. Continually review service delivery by all self-hired staff to ensure timely and compliant documentation is received for billing, and that records and documentation meet regulations and departmental policies. This also includes ongoing review to ensure self-hired staff who have work hours recorded on their time records also have accompanying service notes documented for the individuals they serve4. Review and approve timecards for assigned employees according to the JMM payroll schedule and relevant company policies and procedures.
3. Provide training and ongoing support for self-hired staff on the company electronic health/medical record platform.
4. Communicate with self-hired staff about missing documentation or corrections needed to service entries on an ongoing basis to ensure accurate and timely billing.7. Communicate changes to department or agency processes related to staffing to self-directed staff, individuals/families, and Brokers.
5. Continually review usage of self-hired staff units and inform individuals/families and Brokers when the staffing lines have used seventy percent of allocated funds.
6.Process billing entries for self-hired staff, including reviewing and submitting any billable late entries within the allowable time-frame.
7.Provide training and guidance during the pre-employment process to individuals, families, support brokers, and self-hired staff.
8. Review pre-employment documents submitted for self-hired applicants for accuracy and completeness and request missing information prior to submitting to HR.
9. Assist individuals/families with completion of annual DSP evaluations.
10. As assigned by the Director, promptly follow up on and implement recommendations and procedures as a result of investigation recommendations.
11. Perform clerical duties necessary to maintain accurate records and service operations including but not limited to filing, copying, computer entry, organizing and ordering supplies, etc.
12. Attend all required and requested training and meetings. Ensure self-hired staff complete all required training upon hire and anything required annually.
13. Conduct self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
14. Perform additional duties and responsibilities, as assigned.
COLLABORATION
INTERNAL
JM Murray Administration – Accounting, IT, Human Resources
Self- Directed Services staff
EXTERNAL
OPWDD
Individuals/families and providers of individuals served
EDUCATION and EXPERIENCE
Associates degree preferred; High school diploma and significant experience in lieu of degree may be considered.
2-3 years of experience working with individuals with developmental disabilities preferred; at least one year coordinating and scheduling work tasks.
KNOWLEDGE and SKILLS
Excellent written and oral communication skills
Efficient use of technology and software, including Microsoft Office (Word, Excel) and Databases
Highly organized, attention to detail and ability to prioritize
Flexibility to adjust to changes in schedules and assigned tasks – flexibility to work outside regular
business hours when necessary to communicate with and train self-hired employees
OTHER REQUIREMENTS
N/A
WORKING CONDITIONS
Job assignments may take place indoors and outdoors and require travel to various community locations, in various environmental conditions including rain, snow and cold weather.
PHYSICAL REQUIREMENTS
Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner. In some cases accommodations may be made in accordance with JM Murray policy and with our mission.
0-24 %
25 -49 %
50 -74 %
75 –100 %
Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.
X
Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.
X
External Conditions: Must be able to work in a position requiring exposure to the weather conditions.
X
Lifting: Must be able to lift unaided, at least 10lbs
X
Must be able to lift unaided, from 11-30lbs
X
X
Must be able to lift unaided, from 31-70lbs
X
Must be able to lift unaided, from 71-100lbs
X
Must be able to lift unaided, over 100lbs
X
Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.
X
APPLICANTS
I have reviewed this job description and I am able to perform the essential functions as outlined. I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
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___________________________________________________________ _______________________
SIGNATURE DATE
EMPLOYEE
I have reviewed this job description and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the job description. I have discussed any questions I may have about this job description prior to signing this document.
___________________________________________________________
PRINT NAME
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SIGNATURE DATE
Self-Directed Services Coordinator V2024.12.18