Job Description
Job Description
**This role is onsite at our Roslyn, NY or Rochester, NY office, with the option for a hybrid schedule after the training period. **
General Summary: A Senior Claims Analyst will investigate, evaluate, and resolve claims while ensuring compliance with regulatory and company policies.
Essential Duties & Responsibilities:
- Follow standard claims protocols for documentation, coverage investigations, and file management.
- Maintain accurate and organized claims files.
- Investigate and document incident particulars, setting appropriate indemnity and expense reserves
- Negotiate and bring to resolution directly and through defense attorneys
- Attend trials and mediations when necessary.
- Adhere to industry Best Practices for effective claim management.
- Expand skills through participation in training and professional development courses.
- Ensure exceptional data integrity
- Proactive communication with insureds, other departments and claims leadership.
- Perform additional duties and responsibilities as assigned.
Education & Qualifications:
- Bachelor’s degree or JD required
- Three years’ claims handling experience
- NY adjusters license required within the first 6 – 12 months of employment.
- Strong analytical and problem-solving skills with attention to detail.
- Proficient business writing and oral communication skills
- Ability to work independently as well as collaboratively within a team.
- Strong ethical judgement and a commitment to maintaining confidentiality.
- Must be able to work on site
- Travel required as needed; may include overnight travel
The actual compensation for this position will be determined by experience and other factors permitted by law.