Caseworker - Court-Based Mental Health Navigator

Job Description

Job DescriptionDescription:

Court-Based Mental Health Navigator, Caseworker
Monroe County Office of Mental Health (MCOMH) Socio-Legal
Rochester, NY – Hybrid
Full-Time [Nonexempt]: 40 hours

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities for our customers and employees through collaboration, compassion, equity, and imagination. For more than 30 years, CCSI has been a leading non-profit partner to local governments, schools, and community-based organizations, helping them improve their business processes so they can focus on their missions. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Court-Based Mental Health Navigator, Caseworker to join our team of nearly 500 employees. Mental Health Court Navigators are responsible for supporting justice-involved individuals with mental health needs who are currently in the community. Navigators play a vital role in enhancing services, fostering individual empowerment and planning or stability. Their support may include facilitating connections to mental health and community-based treatment, guiding individuals through the health system, assisting with housing and providing additional referrals as necessary. Not intended to be a long-term program, these voluntary services are not mandated but meant to be available and embedded within the court. Court Navigators will be located at the MCOMH Socio-Legal Center and work in close collaboration with all local courts.

The Court-Based Mental Health Navigator Caseworker is community-based and able to meet with clients in the community, at court, jail, or office settings. This role will be tasked with procuring necessary resources, coordinating care planning, completing referrals, etc., based on needs of the individual with whom they are assisting.

CCSI is partnering with Monroe County Office of Mental Health (MCOMH) to hire a Court-Based Mental Health Navigator, Caseworker. This position is employed by CCSI and working on behalf of MCOMH.

In this role, you will

• Have a routine presence in Courts throughout Monroe County, providing education and offering support to prospective participants in the moment
• Receive assigned Navigator program cases, review recommendations and submit referrals based on client need
• Be a primary team member responsible for coordinating care and connecting to community-based resources
• In efforts to empower individuals, when indicated, accompany clients to scheduled appointments or other identified community referrals/resources, as personal safety allows.
• Record progress notes in comprehensive, timely manner and complete all reporting as required by the State Office of Mental Health
• Recommend adjustments to treatment plans, advocates for equity and system movement to support individual identified needs
• Be culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services.
• Communicate in a professional manner as a representative of Monroe County to all providers and partners, including to the local County, City, and Justice Courts.
• Have working knowledge of the local behavioral health and social services network to assist with matching individuals with appropriate resources to promote health, wellness, and recovery
• Support community education and/or training requests about program functions
• Travel as necessary to fulfill responsibilities
• Have a flexible schedule to meet the needs of the program
• Performs other duties as assigned

Requirements:

What You Bring

• Bachelor’s degree in human services field and 2 – 5 years of work experience or equivalent education and work experience (see CCSI's equivalency chart)
• Additional professional experience with the justice system, criminal procedure law, and/or mental hygiene law are preferred.

Required Competencies: To be successful in this position, you will need:

• Strong communication skills, written and oral, and delivery of correspondence, records, and reports.
• To demonstrate proficiency in office-related software and technology, able to perform all work-related tasks in a hybrid setting as needed.
• To build and maintain working collaborative relationships with community stakeholders and providers, not limited to individuals, families, law enforcement, the court system, state agencies, state forensic services, and local service providers.
• Proficiency of systems of care (i.e. OMH Housing, Substance Use Treatment services, Criminal Justice, Homeless, Health Care).
• To advocate, provide equitable access and inclusivity to all individuals seeking services from the lens of a person-centered perspective
• To be culturally responsive to the population being served in the development, design, monitoring, evaluation and/or implementation of programs and services.
• Ability to join staff in problem solving scenarios and provide helpful direction/support
• Ability to problem-solve and achieve goals both independently and with others
• Working knowledge of laws and regulations specifically regarding the treatment of individuals with a serious mental illness.
• Ability to plan, schedule and participate complex cross systems meetings as well as internal team meetings, as scheduled

Required for this position are:

• Satisfactory completion of all required background screenings.
• NYS Driver’s License and access to reliable transportation for business related travel.
• Respect the confidential nature of all CCSI and CCSI customer information you are exposed to in the course of your work performance. Staff working directly with protected health information /electronically stored protected health information, personally identifiable information, and other patient/consumer/customer data, will abide by the specific procedures and policies outlined by CCSI’s Code of Conduct and CCSI’s Privacy and Security Policies, New York State regulations and Federal regulations.

At CCSI, you’ll enjoy

• Market-competitive compensation
• An award-winning Wellness@Work and employee benefits program.
• An organization that is committed to racial equity and anti-racist practices.
• Continuous professional development opportunities.
• A voice in shaping CCSI’s ever-evolving diverse company culture.

We Are CCSI!

For more than 30 years, CCSI has been a leading non-profit partner to government agencies, schools, and community-based organizations in the mental and behavioral health space. We aim to maximize these organizations’ potential to serve their communities by supporting their business operations and staffing needs. We dream of communities where everyone flourishes, and we are proud to help our customers move towards that goal.

At CCSI, you are not just part of a team, you are part of a community. You do not just fit in, you belong. We are proud of our steadfast commitment to equity, working diligently to remedy the impact of systems of racism and other forms of oppression to ensure that everyone in our employee community can flourish. We encourage applicants from diverse backgrounds to consider joining us.

CCSI does not accept inquiries from third-party recruiters or search agencies.

Coordinated Care Services, Inc (CCSI) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.