Job Description
Job Description
Job Title: Accounts Receivable Specialist
Job Summary:
The Accounts Receivable Specialist is responsible for managing customer billing, payments, and account reconciliations to ensure timely collection and accurate financial reporting. This role plays a key part in maintaining healthy cash flow, resolving billing discrepancies, and delivering excellent customer service while enforcing payment terms.
Key Responsibilities:
- Prepare and issue accurate invoices and account statements to customers.
- Record and apply customer payments, deposits, and refunds.
- Reconcile accounts receivable ledgers and customer accounts for accuracy.
- Monitor outstanding balances, identify overdue accounts, and follow up with customers through phone, email, or written communication.
- Investigate and resolve billing discrepancies and respond to customer inquiries.
- Maintain accurate financial records and organized customer account files.
- Assist with monthly reporting, management reports, and month-end close activities.
- Collaborate with sales, customer service, and other internal teams to resolve billing or payment issues.
- Post daily deposits to the bank and ensure timely processing.
Required Skills & Competencies:
- Strong attention to detail and accuracy in financial data.
- Excellent organizational and time-management skills with the ability to manage multiple priorities.
- Effective written and verbal communication skills for customer and team interactions.
- Proficiency with accounting software (Sage experience strongly preferred) and Microsoft Excel.
- Strong problem-solving skills with the ability to investigate discrepancies and identify solutions.
- Customer service-oriented mindset with professionalism in handling sensitive payment matters.
Qualifications:
- Previous experience in Accounts Receivable, billing, or a related accounting role.
- Familiarity with basic accounting principles and reconciliation processes.
- Degree in Accounting, Finance, or Business Administration preferred, but not always required.
- Proficiency in Sage Software or similar accounting systems.
Work Environment:
This is a full-time position in a professional office setting. The role may require occasional extended hours during month-end or year-end closing.
8:30AM - 5:30PM