Job Description
Title: Advanced Receptionist
Location: New York, NY, 10179
Duration: 2 Months (High Chance of conversion)
Pay range: $22-$25/hr
JOB DESCRIPTION
Act as initial point of contact for visitors. May answer a multi- Line Phones. Manage Schedules, handle correspondence over emails and phone calls.
RESPONSIBILITIES
· Oversee meetings and events withing the designed center, collaborating with internal partners in catering, audio-Visual and facilitates to meet and exceed client expectations. Provide personalized , high touch customer service by meeting and greeting each client daily.
· Handle day to day challenges presented by clients, driving towards effective solutions while maintaining a positive client experience.
· Maintain a professional, flexible, and "can-do" attitude, delivering exceptional service at all times
· Participate in daily operations meetings and weekly reviews to stay ahead and informed on events you and the team are planning
· Execute pre-conference calls/meetings and post-conference calls/meetings when applicable, ensuring all details are managed effectively
· Manage space issues and escalate unresolved issues to the lead planner or manager as needed
· Cover essential reception desk functions, including answering telephone calls and returning emails promptly and greeting/escorting clients to their meeting room
· Master the usage of the EMS (Event Management System) to detail reservations, review incoming requests, and generate accurate reports.
Serve as a strong communicator, managing correspondence between the planning team and reservation holders throughout the booking process, while providing an outstanding customer service experience.
Prioritize new meeting room reservations from online booking tools, ensuring timely and accurate processing
Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.
Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.