Job Description
Job Description
Pay Rate: $24.00/hr
Shift: 7:30 AM – 4:30 PM
COVID Requirements: None
Driving: No
Dress Code: Black pants and a black polo shirt for training, after training is complete Ricoh will provide them with a shirt and jacket uniform
Interview Type: In-Person
This person will primarily be working in the mail room; however, they will also serve as back-up receptionist. When needed for receptionist, they will be answering calls and taking messages, escorting visitors to appropriate conference rooms, maintaining logs for reception duties, reporting any complaints to site manager, act as office lead when site manager is out, logging package delivery, and managing an email inbox.
The manager would like the candidates to have experience in the law firm culture and administration; mail room experience is good as well.
This candidate should be very welcoming and professional with a front desk appropriate demeanor.
This candidate should have customer service skills, multi-tasking skills, and the ability to maintain confidentiality.
Administration Skills are a plus.
Candidate should be able to lift 50 pounds; assistance will be available for anything more than that.
***Shift timing***
7:30 AM – 4:30 PM& & & & (Mon to Fri)
Job Type: Temp to perm
Responsibilities
Provides exceptional customer service to the firm by performing a variety of job duties and responsibilities within the Legal environment.
Maintains utmost professionalism and willingness to assist the Legal customers to include but not limited to law partners, paralegals and legal administrative assistants with value added services.
Meets and greets all visitors and employees to the firm, providing them a professional welcome, going above and beyond in their service approach.
Schedules meeting rooms, insuring that each conference room has the necessary supplies, beverages, video conferencing etc.
prior to the clients meeting times.
Answers all incoming telephone calls made to the firm, by following firm/Ricoh phone etiquette expectations and ensuring communication at a professional level.
Engages in company and community service events or firm initiatives, philanthropies.
Performs light clerical/admin asst duties:
Performs a broad range of clerical duties that require knowledge of legal procedures and terminology as required.
Prepares documents, maintains files and calendars, schedules appointments and meetings as required.
Prepares legal documents and correspondence from draft or dictated text as required.
Manages calendars and assists in meeting deadlines as required. - Provides light housekeeping duties, maintaining an organized work space.
Provides “value added” services as approved by Site Manager/Supervisor.
Builds professional relationships with clients as well as employees within the firm.
Educates themselves on the firm culture, the key people, the roles of those key people and assimilates themselves into the culture.
Understands firm culture and expectations in regards to greeting clients and other visitors to the firm.
Maintain proper visitor and guest security procedures as laid out by Ricoh and the firm.
Monitors whereabouts of attorney’s and staff in order to appropriately handle telephone calls, visitors and / or questions.
Serve as firm concierge in regards to guests, clients and staff, familiarizing themselves with the area, restaurants, coffee houses etc.
Maintain professional appearance and cleanliness of firm lobby.
Orders supplies when necessary, organize supply room, supply closets etc.
Performs light hospitality when necessary, coffee, water, order food, drinks.
Performs other duties as assigned.
Requirements
Typically Required:
- High school diploma required.
- Two years of related business experience preferred, strong preference for Admin experience particularly in a law firm/legal environment.
- Associate Degree or Bachelor’s degree preferred.
- MS Office Suite experience, specifically Word, Excel and Power Point.
- Excellent customer service skills and detail oriented.
- Ability to handle multiple tasks simultaneously.
- Demonstrated organizational and communications skills.
- Proactive attitude.
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