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Manager Risk Management

City Harvest
locationBrooklyn, NY, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

City Harvest is New York’s first and largest food rescue organization, collecting perfectly good food that would otherwise go to waste to help feed the millions of New Yorkers who struggle to put meals on their tables. In over 40 years serving New Yorkers experiencing food insecurity, we have rescued more than one billion pounds of fresh, nutritious food and delivered it—free of charge—to hundreds of food pantries, soup kitchens, community partners, and our own Mobile Markets® across the five boroughs. This year, we will rescue and distribute more than 86 million pounds of nutritious food to our neighbors in need. By redirecting that food to families, we will also prevent the equivalent of more than 25 million kilograms of CO2 from entering the atmosphere. Named one of America's Top 100 Charities by Forbes,

City Harvest also works alongside our community partners to build their capacity, expand nutrition education, and advocate for systems change through effective public policy. Since our founding in 1982, City Harvest has always been there to feed our city—one day, one meal, one New Yorker at a time.


Job Overview:

In partnership with the Director, Risk Management, Risk Management Manager will be responsible for identifying and mitigating organizational risks, providing support to the Risk Management Department on administrative needs, and managing key functional areas, such as reviewing and processing donor grant, vendor, and revenue contracts, organizational emergency response initiatives, managing City Harvest’s organizational insurance programs, in partnership with the Human Resources Department, processing, managing, and tracking workers compensation claims, incident and accident reporting in compliance with our Incident Review Board (IRB) standard operating procedures, vehicle fleet, fire, facility & warehousing safety, ensuring accountability from internal and external departments, offering or recommending safety trainings for staff when applicable.


Roles and Responsibilities:

  1. Manage accident investigation process by analyzing and reporting accidents to both internal and external partners. Reports new claims to insurers and manage the claims process from supporting the insurers in the investigation of claims to closure of claims. Update and manage internal insurance log information files as required.


  1. Manage the Incident Review Board (IRB) process, including reviewing auto, workers compensation and property incident response processes for compliance. Evaluate and report incident information to key internal and external stakeholders. Update and manage accident files and review accident log data for accuracy. Participate as a team member of the IRB Committee and report on IRB process outcomes and insurance claims updates for the Safety and Accident Committee workgroup.



  1. Assist in managing the insurance program by providing support in identifying areas of insurable risk and determining the appropriate types and amounts of insurance to procure. Play a supporting role in engaging and supervising the activities of insurance brokers. Play a key role in gathering exposure information and completing applications for underwriters. Participate in insurance carrier claim reviews and assist in managing the Risk Management department insurance budget.


  1. Review and process donor contracts and sub-grants/sub-contract agreements, revenue and vendor contracts, bequests, trusts and related donations and participate in relevant negotiations. In partnership with Director, Risk Management, identify all regulatory, contractual and legal


  1. compliance requirements and assess the company’s ability to comply in collaboration with key stakeholders. Support with reviewing complex contracts with outside counsel as required.



  1. Manage contract management system by reviewing standardized agreements/contracts and periodically revise contracts to meet changing conditions in partnership with Director, Risk Management.


  1. Assist in Enterprise Risk Management process and the development of risk profile. Assist management in the identification and measurement of risk exposures.



  1. Assist in the development of Emergency Response and Business Continuity Plans. Perform and support Emergency Response procedures as required by the Director, Risk Management. Assist during facility trainings and evacuations and perform facility inspections as required.

Job Specifications:

  • Knowledge 1: Good understanding of risk management and the insurance industry.
  • Knowledge 2: Knowledge in identifying safety hazards and identifying how to mitigate hazards for employees, visitor’s and vendors.
  • Knowledge 3: Knowledge of contracts and contract language. Ability to comprehend compliance issues, i.e., regulatory, contractual, legal and financial compliance.
  • Technical Skills: Excellent organizational and analytical skills with proven ability to prioritize projects, highly responsive and timely in follow through with attention to detail and high-level accuracy; Excellent project management and communication skills; Organized self-starter and ability to work independently and as part of a team; Ability to multi-task and work effectively under pressure; Exceptional interpersonal skills: tact, patience, diplomacy, and the ability to manage a variety of different relationships and maintain effective working relationships with fellow employees;
  • Desire to learn about City Harvest, its programs and its staff; Willingness to approach challenges with good attitude.


  • Required Experience: Minimum 3 years of related work experience and expertise in areas of risk management and insurance industry.


  • Education: Bachelor’s degree in business management, Law, Risk Management or related field preferred.


WHY WORK AT CITY HARVEST?

There are many fantastic reasons to choose a career with City Harvest. In addition to fighting food insecurity in New York, City Harvest offers the following Benefits and Rewards:

  • Competitive market salaries
  • Generous time off
  • Full benefits (medical, dental, vision) - employer contributions towards premiums
  • Pet Insurance
  • 403(b) retirement savings plan with employer-matching
  • Free Mental Health Services with Better Help

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