Licensed Commercial Lines Customer Service Rep

Job Description

Job Description

Join Brewster-Allen-Wichert Inc., a reputable company deeply rooted in customer service excellence, providing exceptional solutions to clients in West Islip, New York. We value face-to-face interactions and personal touch, creating lasting relationships with our customers since 1989.

As a Licensed Commercial Lines Customer Service Rep , you'll be at the forefront of our customer service efforts, ensuring that each client receives tailored insurance solutions that meet their unique needs. You'll be the trusted advisor, assisting clients in understanding their policies, providing guidance on coverage options, and addressing any inquiries they may have.

If you thrive in a customer-centric environment, are dedicated to delivering top-notch service, and enjoy working collaboratively within a supportive team, Brewster-Allen-Wichert Inc. is the place for you. Come be a valuable part of our customer service team!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Health Insurance

Life Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Work Schedule

Holidays Off

401K Plan

Professional Work Environment

Work from Home

Hands on Training

Mon-Fri Schedule

Disability Insurance

Parental Leave

Retirement Plan

Evenings Off

Responsibilities

• Client Assistance: Provide personalized support to clients, addressing their inquiries, and guiding them through insurance options.
• Policy Evaluation: Analyze client needs and recommend suitable insurance coverage tailored to their specific requirements.
• Claims Processing: Assist clients with filing and processing insurance claims efficiently and accurately.
• Customer Engagement: Build rapport with clients to establish trust and ensure a positive customer experience.
• Documentation Management: Maintain accurate records of client interactions, policy details, and essential data.

Requirements

• Licensing: Must hold a valid insurance license to operate in New York.
• 2 years of Insurance industry experience.
• Customer Focus: Demonstrate a strong commitment to customer service excellence and satisfaction.
• Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and colleagues.
• Attention to Detail: Ability to carefully review policy details and accurately process information.
• Team Player: Work collaboratively with team members to achieve common goals and deliver outstanding service.
• Professionalism: Uphold a high standard of professionalism and integrity in all interactions and tasks.