Job Description
Job Description
Location
This position is 100% in-office and reports to our facility on-site in Syracuse, NY.
Role Summary
As an Inside Sales Account Executive, you help generate leads and serve as a first point of contact to potential customers to drive new business. We are looking for a personable and collaborative professional with strong attention to detail, multitasking and relationship building skills. No experience in direct sales is necessary; we will provide you with the training to meet sales goals and make meaningful connections with our customers. You will learn from the industry leading sales team and play an active part in growing the top brand in the alarm monitoring industry. You will be essential in our company’s ongoing mission of protecting life and property.
Hours
Monday-Friday:8:00am-5:00pm
Salary Range
$24.00 - $28.00 Per Hour
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Collaborate as a team with the Account Manager to prospect new business and expand customer base within the territory.
- Perform lead generation and input information into company’s CRM database in a timely, accurate manner.
- Cultivate relationships with potential clients while educating on the company’s industry leading brand and service.
- Coordinate the management of and response to all customer requests.
- Source new sales opportunities through outbound cold calls and emails, inbound lead follow-up, and appointment scheduling.
- Qualify leads into prospects.
- Represent company by leading sales presentations to clients.
- Schedule sales appointments with qualified leads for Account Manager.
- Provide necessary support to other Sales and Marketing team members to keep the sales processes running smoothly.
- Maintain client book of business by conducting quarterly business calls to retain high customer satisfaction.
- Grow the company by assisting to successfully close deals and earn additional compensation.
KNOWLEDGE, SKILLS, & ABILITIES
- Enjoy learning new things and keeping up with advancing technology.
- Possess communication skills to convey your ideas persuasively (e.g., the benefits of our services to potential customers).
- Enjoy serving repeat customers and engaging new customers in varying environments.
- Portray confidence and self-assuredness when approaching customer interactions.
- Value collaboration in a team environment to meet customer expectations.
- Have the ability to multi-task in a fast-paced environment.
- Are organized with a high attention to detail.
QUALIFICATION STANDARDS
- No experience needed
- Minimum of 6 months in current role
- Proficiency of the Microsoft Office Suite (Word, Excel, and PowerPoint)
- Strong written and verbal communication skills, with the ability to display a sense of urgency
- Strong team player, with a full understanding of confidentiality agreements and proprietary information
COVID-19 Requirements
- Must be vaccinated against COVID-19. We are not requiring boosters at this time.
What awaits you at Rapid Response
- Annual salary increases
- Medical, Dental, Vision, and 401k
- Paid vacation and sick time
- Wellness program and wellness days off
- Internal advancement opportunities
- The opportunity to make an impact on communities across the country every day
About Us
Founded in Syracuse, NY in 1992, we are a critical response center focused on saving lives and protecting homes and businesses. Whether it’s a fire at a family home, an armed intruder at a business, a missing vehicle, an evening jogger, or a lone family member having a medical emergency, our “heroes” are there to help every day. Supported by teams of experts in their respective fields, our highly trained specialists are the 24/7 backbone for thousands of alarm companies across the country.
Rapid Response Offers a competitive compensation and benefits package and dynamic and professional work environments. We also offer continued growth through our internal advancement opportunities. For more information, visit our website at https://www.rrms.com/careers/, EOE, including disability/veterans.