Job Description
Job Description
Job Summary:
The Commercial Sales Manager will create new accounts as well as service our existing accounts. The primary responsibilities are to identify sales opportunities by calling on and networking with potential clients in need of new or used automobiles for their commercial business. Creating new accounts and servicing our existing customer base by strong communication and follow up skills. Assisting business owners, municipalities and other entities on their inventory and business needs. Ability to spec and build vehicle orders. Working with vendors to upfit commercial vehicles to meet customer's needs.
Essential Job Duties and Responsibilities: (Additional duties as assigned)
- Will be current on all rebate, incentive and government fleet programs.
- Understand that business is built on customer satisfaction and devote him/herself to guaranteeing satisfaction to customers.
- be extremely organized and detail oriented to ensure accuracy and efficiency.
- Give feature presentations of new or used vehicles tailored to the customer’s interests and needs.
- Demonstrate new and used vehicles (includes test drives)
- Deliver vehicles to customers. The delivery process includes review of the vehicle’s operating features, warranty, and paperwork; and it lays the foundation for customer loyalty.
- Attend department managers’ meetings as required.
- Attending sales meetings.
- Maintain an owner follow-up system that encourages repeat business and makes the owner conscious of the sales representative so that the customer will refer leads and prospects.
- Keep abreast of new products and customer benefits of new features, accessories, etc.
- It is your responsibility to support and endorse dealership policies and procedures as set forth by Dealership Management and Manufacturers’ standards.
Additional
- Establish personal income goals that are consistent with dealership standards of productivity. The minimum production standard on new and used deliveries per month will be determined by the Executive team.
- Devise a strategy to meet company goals.
- Work according to manufacturers’ standards.
- Report to management concerning objectives, planned activities, reviews and analyses as requested.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time or plan more effectively.
- Understand the terminology of the automobile business and keep abreast of technological changes in the product.
- Familiarize him/herself with competitive products, including equipment, prices, models, series, and trading practices.
- Work with the service department in accordance with dealership policy, emphasizing to the customer the quality and availability of repairs available in the service department.
- Know and understand the federal, state and local laws which govern retail auto sales.
- Travel will be expected to satisfy goals set for sales.
****** This Position also include******
- Company Vehicle
- Ability to sell 18 new car franchises within Maguire's network reaching throughout New York State
- Monday- Friday 8:00am to 5:00pm work schedule
Required Experience and Education:
- High School Diploma or General Educational Diploma (GED).
- One year’s dealership experience required.
Additional Requirements:
- Valid New York State Driver License.
Required Skills and Attributes:
- Leadership and motivational abilities.
- organized and attention to detail
- Learning different manufacturers build options
- Communication and interpersonal skills.
- Time-management and organizational abilities.
- Financial and accounting knowledge.
- Automotive sales and customer service knowledge.
- Problem-solving and critical thinking abilities.
Equipment, Machines and Software Used:
- Computer software: Microsoft Office to include Word, Outlook, Excel, and CDK.
Physical and Mental Requirements:
- Ability to sit, stand, walk, talk, hear, grasp, handle or feel, push, pull, reach, crouch, bend, kneel, climb and perform repetitive motions of the hands and/or wrists.
Physical Exertion:
- Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
- Light exertion can involve sitting, walking and/or standing most of the time.
Environmental Conditions:
- Work is performed in a dealership setting (lot, showroom, service department and offices). Travel is required part of the time.
- Occasional weekend and evening hours are required.
Hazards and Safety Precautions:
- Hazards: Slips, trips and falls, ergonomic injuries, and occasional lifting.
- Safety Precautions:Breaks are encouraged to allow for stretching and training is provided covering slips, trips, and falls, safe lifting and stretching techniques.
Disclaimer:
- All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
- This job description in no way states or implies that these are the only duties to be performed by the employee(s) occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.
- The dealership reserves the right to add to or revise an employee's job duties at any time at its sole discretion.
- This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.