Job Description
Job Description
Position Overview:
A high-impact leadership opportunity for an experienced AR Director to oversee credit, collections, and accounts receivable operations in a high-volume, fast-paced environment. This role is ideal for someone who thrives in process improvement and systems optimization, with proven success leading both onshore and offshore teams.
Key Responsibilities:
- Lead credit, collections, and cash application functions with a focus on reducing DSO and bad debt
- Evaluate team structure and performance; implement process improvements and best practices
- Develop and manage KPI dashboards; ensure data integrity and accurate GL reconciliation
- Identify trends in collections activity and implement strategies to improve outcomes
- Ensure accurate daily posting of cash receipts with minimal delinquency
- Create and maintain SOPs for AR operations across global teams
- Partner with cross-functional teams to resolve issues and enhance customer experience
- Oversee AR month-end close and deliver accurate, timely reporting
- Support audits and ad-hoc reporting requests as needed
- Train, coach, and equip teams with tools to succeed
Qualifications:
- 10+ years of experience in credit, collections, and AR management
- 8+ years in a leadership role, including offshore team oversight
- Expertise in process improvement and credit risk management
- Strong analytical, problem-solving, and communication skills
- Bachelors degree in Accounting, Finance, or related field (MBA/MAcc a plus)
Technical Skills:
- Proficient in ERP systems (Dynamics 365 or similar)
- Advanced Excel skills (pivot tables, VLOOKUPs, etc.)
- Familiarity with Power BI and Microsoft Teams