Desktop Support Technician
Job Description
Job Description
Desktop Support Technician
Location: Garden City, NY 11530
Pay Rate: $34.00/HR W2
Hours: Full Time, Monday-Friday, 8AM-5PM
Duration: 6 months (possible extension / permanent hire)
Description:
- Onsite Desktop Support for end users
- Tuesdays and Wednesdays are the busiest days, with approximately 20 users onsite.
- Employees are generally required to work onsite 1–2 days per week, with the remaining days worked remotely. Staff may choose which days they come in.
- Common support requests include:
-
- Laptop swaps
- Password resets
- Assisting CPHL Facilities/Technicians with issues remotely
- Walk-ins are permitted for emergencies only. All other support requests must have a ticket submitted in advance.
- Staff from Flushing, Farmingdale, Brooklyn, Jamaica, and remote users often utilize the GC office, as it is the closest location for them.
- Thursdays and Fridays are typically lighter, with 10 or fewer users onsite.
Requirements:
- Proven experience imaging PCs and laptops
- Proven experience using Active Directory
- Proven experience using Remote Desktop tools
- Good communication skills
- Exceptional organizing and time-management skills
- Relevant certifications (e.g. CompTIA A+) is an advantage
Company DescriptionAbout Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.
Company Description
About Murtech Staffing & Solutions - We are a National Staffing Services Company with a team dedicated to solving the unique staffing challenges for our clients. The essence of Murtech is built in our Core Values: Integrity, Passion and Work Ethic. We apply these values to provide professional career development for both our employees and candidates.