Job Description
Job DescriptionWe are looking for an organized and welcoming receptionist to join our team in Rochester, New York. In this long-term contract role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and attentive service. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys interacting with people.
Responsibilities:
• Greet visitors and direct them to the appropriate person or department.
• Manage incoming calls using a multi-line phone system and transfer them efficiently.
• Operate a switchboard with up to 10 lines to ensure seamless communication.
• Handle inbound calls and provide accurate information to callers.
• Maintain a tidy and well-organized reception area.
• Assist with administrative tasks such as filing, data entry, and scheduling appointments.
• Ensure all inquiries are addressed promptly and courteously.
• Support team members with general office duties as needed.
• Monitor and manage the flow of visitors to ensure security and compliance.
• Communicate effectively with staff and external parties to coordinate activities.• Previous experience in receptionist or administrative roles.
• Proficiency in handling multi-line phone systems and switchboards.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent organizational and time management abilities.
• Detail-oriented approach and a customer-focused attitude.
• Basic computer skills, including familiarity with office software.
• High school diploma or equivalent education.