Job Description
Job Description
Role: Database and Administrative Manager
Location: 463 7th Avenue, New York, NY 10018
Department: Development & External Affairs
Overview: Primarily working with fundraising staff members, whose focus is increasing individual donations and foundation/corporate grants, and strategically positioning the organization for future revenue growth. The fundraising team is responsible for ensuring philanthropic support vital to providing essential, innovative services and ensure excellence. Also supports the Marketing and Communications and Volunteer and Community Relations teams.
Schedule: Monday - Friday, 9a – 5p (Hybrid, 2 days in office/week. Occasional after hours support as needed)
Pay: $65,000 – 75,000 salary
Essential Duties:
· Enter data and donor information in Raiser’s Edge, including processing online donations as well as manually entering pledges, donations from third-party platforms, check and ACH payments, and volunteer information.
· Manage quality control in Raiser’s Edge database; regularly check for duplicates, clean up inconsistencies, and manage relevant standard and custom data fields.
· Manage donor acknowledgement process, including maintaining and updating templates for acknowledgments, generating letters, and tracking acknowledgment status is Raiser’s Edge.
· Communicate regularly with finance to facilitate reconciliation and ensure data accuracy between departments.
· Generate reports and queries, including standard monthly fundraising and finance reports as well as more complex analysis as needed.
· Create and maintain dashboards in Raiser’s Edge NXT to provide an overview of fundraising progress and tasks.
· Guide colleagues on best practices relating to data integrity and database navigation.
· Segment, clean, and analyze donor and prospect lists for appeals, event invitations, and other donor communications.
· Manage list of contacts in Constant Contact; update information as needed and analyze data against Raiser’s Edge to gain insights into donor engagement with email messaging.
· Work with Development Director to manage and continue to build out moves management system in Raiser’s Edge, including tracking grant proposals and donor interactions.
· Keep track of department finances including processing check requests, credit card reconciliation, budget, invoices, and maintaining all subscriptions.
· Handle all administrative tasks including arranging and set-up of departmental meetings.
· Maintain and refine policies and procedures documents regarding data management and department administration.
· Manage and maintain department files to ensure accessibility and accuracy.
· Support Chief Development and External Affairs Officer, Associate Vice President of Special Events, and Director of Development in their fundraising, cultivation, and stewardship efforts.
· Serve as a though partner to Development Director in developing and improving data systems as department grows in complexity; proactively suggest ways to streamline processes and increase efficiency.
· Identify and mark donor prospects by analyzing engagement trends, giving patterns, and wealth information.
· Perform other duties as assigned.
Requirements:
· 2+ years of non-profit experience, including responsibilities for data administration, management, and reporting required.
· 2+ years of experience using Raiser’s Edge and proficiency in NXT strongly preferred. In-depth knowledge of donor database management required.
· Undergraduate degree preferred, experience with building/maintaining donor and community relationships a plus.
· Tech-savvy, ability to navigate Raiser’s Edge quickly and accurately, including running complex queries and reports.
· Highly detail-oriented and able to accurately process and analyze data.
· In-depth knowledge of Microsoft Excel, including functions such as VLOOKUP, pivot tables, etc.
· Ability to prioritize and successfully manage several projects and navigate changing priorities.
· Ability to communicate effectively and explain data processes clearly to development and other staff members.
Company DescriptionPride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.
Company Description
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.