Job Description
Job DescriptionSalary: $23-$26/hr DOE
Lippes Mathias LLP is seeking an experienced and dependableIT Technicianto join our Buffalo office. This on-site role requires a professional, organized, and team-oriented individual who can handle technical support with discretion and a positive attitude.
Key Responsibilities:
- Respond to help desk requests across all firm offices
- Provide technical support for hardware, software, and systems
- Conduct IT onboarding for new employees
- Troubleshoot issues remotely and escalate when necessary
- Maintain accurate logs of issues and resolutions
- Assist with IT projects and system implementations
- Recommend improvements to IT procedures and workflows
Requirements:
- 35 years of help desk or IT support experience
- Bachelors degree in IT, Computer Science, or related field
- Law firm experience preferred
- Proficient with Microsoft Office, Active Directory, and Citrix
- Familiarity with VMware and basic server/network administration
- Strong diagnostic and problem-solving skills
- Excellent communication and customer service abilities
- High level of discretion and professionalism
Salary range depending on experience: $23-$26/hr
The pay range provided in this listing is a good faith estimate for this position based on the location that we are hiring for. Criteria included but not limited to, skill level, education, and experience, will determine where a candidate falls within the range.
Founded in 1965 in Buffalo, New York, Lippes Mathias is a full-service law firm with 16 offices and nearly 220 attorneys. We grow and thrive every day by way of our unique culture, which puts a premium on collegiality, collaboration, and support for our employees at every turn. Youll quickly notice that we approach law differently at Lippes Mathiaswe think ahead and around corners for our myriad regional, national, and international clients in a range of different industries. Rather than providing endless options and choices, we serve as business partners to our clients, delivering them the answers to their legal questions that advance their business outcomes.
To learn more about Lippes Mathias, visit our recruiting website: https://www.lippescareers.com/
As a full-time employee at Lippes Mathias, youll enjoy a comprehensive benefits package, including:
- Medical Insurance: Highmark BCBS PPO/POS plans with 4 options, including 2 HDHP/HSA-qualified plans
- Dental Coverage: Includes orthodontic benefits
- Vision Insurance
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA): For healthcare and dependent care
- Paid Time Off (PTO): Inclusive of vacation, sick, and personal leave
- 401(k) Retirement Plan: With guaranteed safe harbor contribution and profit sharing
- Life & AD&D Insurance: Term life and accidental death & dismemberment coverage
- Disability Insurance: Short-term and long-term coverage
- Voluntary Benefits: Including specified disease, hospital, and accident plans
- Employee Assistance Program (EAP): Mental health and wellness support
- Legal Services Discount Program