Remote Health Benefits Representative (154501)

A-Line Staffing Solutions

Buffalo, NY, USA

Published: 6/14/2022

Full Time

Job Description

30 Benefit Customer Service Rep's needed in Buffalo, NY. All candidates must be within a commutable distance to Buffalo, NY. Great opportunity to get in with a growing company. This is the next Customer Service Rep position for you!

DAY 1 ONSITE then Remote after that - MUST BE LOCAL TO THE AREA - Have to be in commutable distance

If this position is a great fit for you, please apply now! Nefey / 586 710 7946

Pay Rates:

$18 or $18.75 if Bilingual in English / Spanish

Schedule:Monday - Friday regular office hours between 8a-9p. You’ll be working an 8-hour shift.

Job Description: As a Benefit Customer Service Representative, you will have the rewarding opportunity to help our client members through the enrollment process

Job Duties:

· We allow you the freedom to take the time necessary to provide the highest level of customer service.

· You will start out on one client, and with dedication to our clients, you will be cross trained to provide assistance on multiple clients.

· You will spend your day either on the phone, or providing assistance through web chat conversations and email.

Requirements:

Excellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way
Ability to quickly assess member concerns and formulate a response/resolution using analytical and problem-solving skills
High level attention to detail, multi-tasking, and ability to organize work
Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging
Ability to work autonomously in a self-paced, self-motivated team environment
Ability to understand and follow oral and written instructions
Ability to type 30 words a minute
Must have excellent attendance and be punctual to work
High School degree required, Associate or Bachelor’s degree preferred
During our busy season you will be expected to work a 40-hour week and overtime when requested. During our off season, your hours will fluctuate between 30 to 40 hours depending on client need

Please apply now! Nefey / 586 710 7946