Job Description
Job Description
Position: UX Researcher
Duration: 6+ months – Possible Extension
Location: New York, NY – Hybrid
Pay Range: $70-$80/hr on W2 (As per experience)
Overall Responsibilities:
- This UXR will work closely with other UXRs on the SNL team and collaborate closely with designers, product managers, and engineers in the area.
- This UXR will be a mid-level UXR who could own and drive a regular cadence of concept / usability studies and support high-velocity, high-impact generative research for various parts of the SNL core experience.
- This UXR may be juggling requests from a couple of workstream product teams at once.
Top 3 daily responsibilities:
This UXR will need to:
- Partner with designers, the SNL UXR lead, and PM / Eng functions to identify and plan needed research.
- Plan, observe, and moderate generative and evaluative research -- usability testing sessions, concept validation, in-depth interviews, diary studies -- at a regular cadence.
- Own study analysis and synthesis, including generating insights and recommendations in reports and communicating research insights to stakeholders and team members through topline and in-depth reports and presentations.
Skill/Experience/Education
Mandatory
- Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
- 4 years of experience in an applied research setting, or similar.
- Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
- Strong experience in conducting iterative generative / evaluative work & turning things around quickly and presenting insights to XFN product team/stakeholders.
- Past record working with XFN partners including UXD, PM, and Engineering.
- Strong communication and project management skills; this UXR will be working with both in-house and potentially 3rd vendor agencies to conduct research.
- Comfortable collaborating with others in a fast-paced research environment.
Desired
- Experience doing research on a variety of form factors (tablet, desktop, tablet, mobile) within India, US, and UK markets
- Experience designing, executing, and analyzing off-platform surveys (e.g. Qualtrics)
- Experience with other common research tools, e.g. UserTesting, dScout, Figma
- Experience conducting a11y/equity focused research
- Open to feedback & agile, with strong growth mindset and grit
- 2 years of experience working with senior leadership (e.g., Director level and above).
- 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
- Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
- Experience in a variety of product spaces, applied research and/or academic settings.
- Proficiency in communicating user research findings with cross-functional partners to drive impact.
Benefits Info:
Russell Tobin, offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
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