Job Description
Job Description
We are looking for a detail-oriented Insurance Specialist to join our team on a contract to hire basis in Amherst, New York. This role involves managing technical and administrative tasks to ensure smooth daily operations, with a focus on supporting business office functions and clinical teams. The ideal candidate will possess strong organizational, communication, and problem-solving skills, and thrive in a collaborative environment.
Responsibilities:
• Prepare, proofread, and edit various documents, including correspondence, presentations, and meeting agendas, using Microsoft Office tools.
• Create and update patient Start of Care packets to ensure accurate and timely distribution.
• Scan and upload patient documents, including prior authorizations and closed filing, into the appropriate software systems.
• Handle incoming mail and faxes, ensuring proper distribution to relevant individuals.
• Verify patient insurance details on a monthly basis and request prior authorizations as required.
• Maintain open orders and assist with resolving billing issues for the organization.
• Manage office supplies, maintain equipment like the copier, and ensure a tidy work environment.
• Secure confidential information and comply with all organizational policies and procedures.
• Provide cross-functional support by serving as a backup for other team members and participating in cross-training activities.
• Attend necessary meetings and contribute to the coordination of office activities.
• Proficiency with software such as Microsoft Office and EMR systems
• Strong skills in data processing, auditing, and compliance.
• Excellent communication skills to interact effectively with staff, patients, caregivers, and external departments.
• Proven organizational and time management abilities to coordinate multiple tasks efficiently.
• Familiarity with maintaining secure and confidential information.
• Experience in resolving billing issues and managing insurance verification processes.
• Ability to work collaboratively in a team environment and adapt to evolving priorities.