Job Description
Job Description
We have an immediate, full-time opening for an Account Manager or Senior Account Manager who is interested in joining an industry-leading healthcare marketing and training agency.
At Coefficient Health, this position is equivalent to...
- Account Supervisor level at a pharma ad agency
- Account Manager level at a healthcare PR firm
- Manager at a management consultancy
About Us
Based in New York City, Coefficient Health is a full-service agency team designed to be more like the commercial leaders we partner with. In the pharmaceutical and biotech industries, we understand that driving change effectively requires expertise in more areas than ever and the ability to integrate that knowledge across teams. Our multidimensional talent has diverse capabilities and experiences at every level. Acting as a complement, we challenge client’s thinking, translate their vision, and execute with innovation and excellence to help them multiply their efforts. As their organization and brands evolve, we scale to provide the support they need from pre-commercial to LOE. Our promise to clients is this: at Coefficient Health, we solve for you. So together, we can solve for more.
About You
Are you an account leader ready to make your mark in a boutique agency environment? Do you excel at ensuring flawless execution across multiple projects? Are you adept at building strong client relationships, managing direct reports, and delivering smart, integrated solutions that elevate brands? Do you thrive in an entrepreneurial setting where you can take ownership of your accounts and contribute to shaping processes and outcomes? If you’re ready to step into a role that demands leadership, creativity, and accountability, let’s talk.
Primary Responsibilities: As a Senior Account Manager, you will work within a multi-functional, interdisciplinary account team to develop innovative, multi-channel marketing + training programs that meet our clients’ needs and exceed their expectations.
This is for a seasoned project manager who thrives in a fast-paced agency environment and excels at managing complex, multi-workstream initiatives. You'll drive operational excellence, lead project planning and execution, and mentor a high-performing team of project managers.
Core Responsibilities
Client Service
- Serve as a key client-facing project delivery lead, ensuring alignment between strategic objectives and execution.
- Proactively manage project expectations, scope, and timelines in collaboration with account and strategy leads.
- Ensure exceptional delivery across brand launch campaigns, omnichannel programs, and tactical rollouts.
- Partner with cross-functional teams to support pre-launch, launch, and post-launch activities including rep-triggered campaigns, Veeva-based content, websites, emails, detail aids, and training tools.
Project Management
- Lead project scoping, timeline development, and budget planning across multiple brands and business units.
- Establish and enforce agile workflows, quality standards, and delivery frameworks.
- Drive operational efficiencies and risk mitigation strategies across projects and clients.
- Oversee Veeva PromoMats submissions and digital production workflows, ensuring compliance and speed-to-market.
- Track and report on resourcing, burn, timeline changes, and performance KPIs with clarity and confidence.
Team Management
- Manage, coach, and grow a team of project managers, producers, and coordinators.
- Promote a culture of accountability, ownership, and continuous improvement.
- Collaborate with agency leadership to evolve internal processes, tools, and resource planning models.
- Ensure strong cross-functional communication and a unified approach to delivery across disciplines.
What’s In It For You: You will work directly with the leaders of the business. You will manage and shape the development of your direct reports over a variety of both strategic and tactical engagements for clients. You will collaborate with a team of smart, friendly, and supportive people. You will take ownership of your work and be challenged. If you rise to the challenges of your position, you will grow fast, do more and be rewarded.
Position offers competitive pay with benefits based on experience and qualifications:
- The salary range for this role at the senior level is $105,000-$150,000.
- The salary range provided represents what a potential hire may expect to earn in this role at Coefficient Health. Actual salary decisions will be influenced by several factors that we use to determine overall fit, including experience (both direct and indirect), education, training, demonstrated qualifications, and organizational need. Salary is only one component of the total rewards package offered at Coefficient Health, and we encourage you to apply if this range falls outside of your expectations.
Desired Skills + Experience: We seek highly motivated individuals with a strong track record of professional achievement who can bring intellectual curiosity, determination, and creativity to our client work. You must have the following qualifications:
- Minimum of 5 years in a relevant field (pharmaceutical, pharma advertising, medical communications, public relations, consulting or life sciences)
- Pharmaceutical brand launch experience a must, rare disease experience a plus
- Experience with developing cross-channel assets with specific emphasis on digital (web, email, rep triggered email, detail aids, etc.)
- Experience with Veeva submissions, tagging, linking required
- Proven client relationship and project management experience
- Excellent communication (written and verbal), interpersonal, and presentation skills
- Superior organization skills and exacting attention to detail
- High proficiency in PowerPoint, Excel, Word, and application of AI tools to maximize efficiency and quality
- Familiarity with project management tools like AirTable, SmartSheet, routing tools
- Disciplined self-starter and team organizer
- Ability to work in a high performance, fast-paced team environment with an adaptive workflow
- Attention to detail and proofreading skills
- Bachelor's degree (communications, healthcare, science)
- Must be willing to come into the NYC office in the Financial District 3 days per week
If you are a high-powered Senior Account Manager looking to join a multi-disciplinary and high-performing team, we want to hear from you. Please submit your resume and cover letter to be considered for this dynamic opportunity.
Coefficient Health LLC. provides Equal Employment Opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, ancestry, sex, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, gender identity or expression, marital status, civil union/domestic partnership status, familial status, domestic violence victim status, or any other legally recognized protected basis under federal, state or local laws. The Company complies with applicable federal, state and local laws governing nondiscrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the Company. Please inform our team if you need assistance completing this application or to otherwise participate in the application process.
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