Job Description
Job Description
Client Intake & Office Support Specialist
Monsey, NY
70-90K
Position Overview:
Join a dynamic and growing Frum Professional Services firm, with offices in Monsey, Brooklyn, and soon Lakewood. We're seeking a warm, professional, and tactful front-facing individual to manage first impressions and support daily office functions. This is a high-visibility role that sets the tone for client engagement and internal culture.
Key Responsibilities:
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Answer and route calls with professionalism and tact.
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Greet clients and visitors warmly, ensuring they feel valued and understood.
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Handle incoming inquiries from potential clients, giving an excellent first impression.
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Provide support for special projects
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Help manage schedules and assist with office coordination.
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Adapt to evolving office needs in a high-volume, fast-paced environment.
The Ideal Candidate:
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Experienced in customer service or receptionist work
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Personable and emotionally intelligent — understands social cues and adjusts accordingly.
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Calm under pressure; able to handle demanding clients with grace.
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Projects a warm, capable presence — “can-do” energy .
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Reliable, flexible, and comfortable jumping into varied tasks.
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Technologically comfortable (email, messaging apps like WhatsApp, phone systems).
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Understands and fits into a Frum, friendly, fast-paced office culture.
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Enjoys being part of a collaborative and positive team.
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Able to assess client tone and manage appropriately
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Willingness to be fully in-office from 9–6 (10–6 can be considered).
Email: Baila@maiplacement.com