Job Description
Job Description
BronxWorks help individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 65 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
RESPONSIBILITIES
- Oversee all program components, including staff orientation, training and development; client assessment, service plan development and progress; relationships with other community based organizations; and components specific to the program.
- Supervise three or more contracts or over 20 employees in program
- Recruit, train and supervise assistant directors, coordinators, and direct service staff.
- Administer personnel policies and procedures.
- Develop regular communication with contract managers for programs supervised; act as liaison with funding source.
- Ensure all programs meet contractual goals and reporting requirements.
- Monitor program progress and submit all required reports to funding sources, including government and private sources.
- Submit internal progress reports to Department Director and/or Executive Director on a monthly basis, or more frequently as required.
- Plan and develop budgets, and work with fiscal staff to ensure that collection of payment from funding source(s) is current.
- Monitor fiscal expenses and analyze fiscal reports on a monthly basis.
- Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director.
- Hold monthly individual supervision meetings with staff and group meetings as necessary.
- Act as link between the administrative office, fiscal department and program staff.
- Monitor staff performance, including performing case reviews and structured observations.
- Participate in, and encourage staff to become involved in, agency events.
- Act as liaison with the community including the area community district.
- Perform additional duties as assigned by manager.
- Program Specific Responsibilities
- Attend all NYCCoC meetings and participate in other NYCCoC meetings/ committees, as necessary
- Ensure program data and reporting meet all requirements/ standards.
- Ensure monthly HMIS uploads are submitted on time and all reported data is accurate.
- Review and approve all Personnel Activity Reports on a regular basis.
- Develop a matching funds plan and ensure that all funds used for matching are adequately documented.
- Provide direct service to the client(s), when necessary.
- Recruit, hire and train staff, as necessary.
- Ensure that project remains in compliance with all regulations.
- Monitor program spending to ensure budget compliance.
- Maintain all necessary relationships with outside vendors/ parties/ collaborators/ managers.
- Facilitate team meetings on a regular basis.
QUALIFICATIONS
- Master's degree or equivalent required
- Spanish-speaking preferred
- Valid driver's license
- Minimum of five years supervisory experience
- Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment
PHYSICAL REQUIREMENTS
- Strong written and oral communication skills.
- Strong presentation skills and ability to represent the agency at functions and meetings.
- Demonstrate leadership and team building skills.
- Ability to collect and analyze client and outcome data.
- Excellent organizational skills
- Ability to use a computer for prolonged periods.
- Ability to occasionally lift and/or move up to 10 pounds.
- Ability to stand, walk, or sit for long periods of time.
- Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
- Ability to bend and retrieve objects and/or documents.
- Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
- Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.
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