Job Description
Job Description
About the Company: Founded in 1983, AKAM provides unparalleled knowledge, industry-leading technology, cost-saving initiatives, and the best customer service in the industry to every condominium, cooperative, homeowners association, and investment property we service. From comprehensive financial oversight to operations management, compliance administration, and violation removal, we maximize operational efficiency and value for our clients. Our core values include Innovation, Collaboration, Elevation, Accountability & Hospitality.
What we offer: AKAM is proud to be Great Place to Work-Certified™. Learn more about our company by visiting akam.com. Our benefits include several healthcare, dental and vision options, a retirement program, paid time off plans, 11 paid holidays per year, educational reimbursement, transportation discount purchase programs, service, and performance awards – in addition various social and recreational activities.
Position Overview: The On-Site Property Manager is responsible for the day-to-day operations, maintenance, and administration of a high-rise cooperative building in Riverdale, NY. This role ensures that the property is well-maintained, financially sound, compliant with all local laws, and that residents receive exceptional service. The Manager serves as the primary liaison between shareholders, the Board of Directors, building staff, contractors, and the managing agent.
Key Responsibilities
Building Operations & Maintenance
-
Oversee the daily operations of the property, including building systems, preventive maintenance, and capital improvement projects.
-
Conduct regular inspections to ensure the property’s cleanliness, safety, and regulatory compliance.
-
Coordinate and supervise building staff, including the superintendent, porters, and doormen.
-
Manage vendor and contractor relationships; solicit bids, review contracts, and oversee project completion.
-
Ensure compliance with NYC Local Laws (e.g., LL84, LL87, LL152, etc.) and other regulatory requirements.
Resident & Board Relations
-
Act as the primary on-site contact for residents, responding promptly to inquiries, service requests, and complaints.
-
Support the Board of Directors by preparing management reports, attending monthly meetings, and executing Board directives.
-
Maintain positive, professional relationships with shareholders and foster a strong sense of community within the building.
Financial & Administrative Management
-
Assist with preparation and management of the annual operating budget.
-
Review invoices, track expenses, and ensure adherence to budgetary guidelines.
-
Collect maintenance payments, manage arrears, and work with accounting and legal teams as needed.
-
Maintain accurate records, correspondence, and files in accordance with management company policies.
Compliance & Safety
-
Ensure compliance with NYC building codes, HPD, FDNY, and DOB requirements.
-
Maintain certificates of insurance and required safety documentation.
-
Implement emergency procedures and coordinate response during building incidents.
Qualifications
-
Minimum 5+ years of experience managing a cooperative or condominium property in NYC; on-site experience preferred.
-
Strong knowledge of NYC housing regulations, HPD/DOB filings, and building systems.
-
Excellent communication, organizational, and leadership skills.
-
Proficiency in property management software (e.g., BuildingLink, Yardi, or similar).
-
Ability to handle multiple priorities and manage staff effectively.