Job Description
Job DescriptionWe are looking for a skilled Collections Specialist to join our team on a contract basis in Maspeth, New York. In this role, you will play a key part in managing accounts receivable, ensuring timely payments, and maintaining positive relationships with clients. Your expertise in accounting software and collection processes will be critical to the success of our operations.
Responsibilities:
• Oversee accounts receivable processes to ensure timely and accurate collection of payments.
• Utilize accounting software systems to track, manage, and resolve outstanding invoices.
• Handle inbound calls from clients regarding billing inquiries and payment arrangements.
• Collaborate with internal teams to address claim administration and resolve disputes efficiently.
• Perform detailed account reconciliations to identify discrepancies and resolve them promptly.
• Maintain accurate records of collection activities and generate regular reports for management.
• Engage in proactive outreach to clients to negotiate payment plans and address overdue accounts.
• Ensure compliance with company policies and financial regulations in all collection activities.
• Support billing functions by verifying invoices and ensuring they align with customer agreements.
• Leverage CRM tools to document interactions and update client accounts as necessary.• Proven experience in collections or accounts receivable management.
• Proficiency with accounting software systems and CRM tools.
• Familiarity with Accurint and Epic Software is highly desirable.
• Strong understanding of billing processes, claim administration, and financial regulations.
• Excellent communication skills, both written and verbal, for engaging with clients and internal teams.
• Ability to multitask and prioritize in a fast-paced environment.
• High attention to detail and problem-solving skills to manage account discrepancies.
• Experience in handling inbound calls and resolving customer inquiries effectively.