Job Description
Job Description
We are searching for a host/hostess with outstanding customer service skills—someone who is a real people person. You possess a positive, can-do attitude and enjoy working with others in a fast-paced team environment. You should enjoy welcoming guests to our establishment and guiding them to an appropriate table, ensuring that it is cleared and clean.
Make sure there are enough seats for everyone. You’ll need a friendly, courteous manner to answer phone calls and make accurate reservations for guests. You will also need to multitask efficiently and answer menu questions if the waitstaff is unavailable. If this role sounds intriguing to you, then let’s meet! Apply now to be considered for this role!
Compensation:
$15.50 - $18 hourly
Responsibilities:
- Make sure dining room tables and chairs are neatly organized at all times and that condiments on the table are restocked if low
- Direct customers to their seats, ensuring tables are set properly with enough tableware for each diner, water glasses are filled, and menus are sanitized
- Greet guests warmly as they enter to create a positive first impression of the restaurant
- Clean up and clear plates after guests leave, and get the table ready for the next customers
- Respond to questions about the menu and memorize the daily specials whenever needed
Qualifications:
- This role requires a high school diploma or equivalent GED and a good command of the English language
- Thrive in a fast-moving environment while working in a team situation with extended hours of standing to be expected
- Must have excellent communication, customer service, and organization skills, as well as the ability to deal with customer requests in a courteous, efficient, and timely manner
- Prior food services, or hospitality service industry experience is preferred but not required
About Company
The Brae Loch Inn is a Cazenovia institution, serving guests since 1946. The restaurant had been family owned for all 79 years and continues to or its Scottish roots.