Customer Service Representative! IMMEDIATE HIRE! FULL-TIME!
Tamiko Consulting Inc
New York, NY, USA
6/14/2022
Full Time
Job Description
Job DescriptionBenefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Training & development
We believe that exceptional customer experiences start with exceptional people. We're a fast-growing company committed to providing top-tier service and solutions. As we expand, we're looking for a friendly, reliable, and detail-oriented Customer Service Representative to join our team.
Job Summary:
As a Customer Service Representative, you'll be the first point of contact for our customers. You'll help answer questions, resolve issues, and ensure every interaction ends with a satisfied customer. If youre passionate about helping people and thrive in a fast-paced environment, we want to hear from you!
Responsibilities:
- Respond promptly to customer inquiries
- Handle customer complaints with professionalism and patience
- Provide accurate, valid, and complete information using the right tools and resources
- Process orders, forms, applications, and requests
- Follow communication procedures, guidelines, and policies
- Go the extra mile to engage customers and ensure satisfaction
- Collaborate with team members to improve processes and the customer experience
Qualifications:
- High school diploma or equivalent; college degree preferred
- Proven customer support experience or experience as a client service representative
- Strong active listening skills
- Excellent communication and problem-solving skills
- Ability to multitask, prioritize, and manage time effectively
- Positive attitude and a team player
What We Offer:
- Competitive pay and benefits
- Opportunities for growth and advancement
- Supportive, team-oriented work environment
- Paid training and professional development
- Flexible scheduling options [if applicable]