Job Description
Job Description
Position Type:
- Contract
- On-Site
Required:
- 1-3 years of experience.
- Customer support, collections or directly related experience.
- Proficient on Excel.
- Ability to handle high volumes of work, must be able to multitask and still remain focused.
Responsibilities:
- Reviews open invoices to identify delinquent accounts.
- Initiates collection calls.
- Researches account discrepancies.
- Communicates collection results/problems with national Account Managers.
- Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts.
- Makes applicable notes in system as to any pertinent collection activity or customer contact.
- Other duties as assigned.
Company DescriptionHired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.
Company Description
Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.