Job Description
Job Description
$1000 sign on bonus
Client Care Representative – Brewster Animal Hospital
Are you friendly, organized, and passionate about helping people and pets? Brewster Animal Hospital, a trusted general practice in Brewster New York, is looking for a welcoming and detail-oriented Client Care Representative to be the first smile our clients see when they walk through the door!
About Us:
At Brewster Animal Hospital, we believe in treating pets like family—and that starts with exceptional client service. We provide comprehensive veterinary care in a supportive, community-focused environment, and our front desk team plays a key role in creating a positive experience from start to finish.
What You’ll Do:
As a Client Care Representative, you’ll be the bridge between pet owners and our veterinary team. Your responsibilities will include:
-
Greeting clients and checking in patients
-
Scheduling appointments and managing the calendar
-
Answering phone calls and responding to emails with professionalism and care
-
Processing payments and invoices
-
Maintaining accurate client and patient records
-
Helping create a welcoming and efficient front desk environment
What We’re Looking For:
-
Excellent communication and customer service skills
-
Friendly, professional demeanor in person and over the phone
-
Strong attention to detail and multitasking ability
-
Previous experience in a veterinary, medical, or customer service setting is a plus
-
Comfort working with computers and veterinary management software (we’re happy to train!)
-
A love for animals and a desire to support pet owners with compassion
What We Offer:
-
Health, dental, and vision insurance
-
Paid time off and holiday pay
-
Staff discounts on veterinary services and products
-
Opportunities for growth and development within the practice
-
A collaborative, pet-loving team that feels like family
-
Salary: $18-$20 per hour
Join Us!
If you’re passionate about animals and love connecting with people, we’d love to hear from you. Come be a part of something meaningful at Brewster Animal Hospital—where every pet matters and every client counts.