Job Description
Job DescriptionDescription:
This position requires an individual with strong customer service skills to assist end users in their day to day functions and evolve for and with this position in an ever expanding and constantly changing environment. Strong verbal and written communication skills are a must. The candidate must demonstrate strong troubleshooting skills, be detail oriented, highly motivated, able to work independently as well as part of the team.
Requirements:
· Working knowledge of TCP/IP and networking
· Microsoft Server/Desktops/Office
· AD, Group Policy, PowerShell, Windows 10, Windows 11, etc.
· Installs, configures, maintains, and troubleshoots - desktops, servers, printers, routers, switches, WAPs, VOIP, PBX's, VPN’s and peripherals throughout the organization.
· Maintaining inventory and documentation
· Assists the Manager of IT in the design, implementation, and testing of large scale projects which may result in working after traditional business hours or on weekends.
· Basic understanding of cabling and determination or a willingness to learn.
· Staying current with market trends and emerging technology to better recommend solutions that drive the business forward.
· Ability to educate users in a clear, concise, and effective manner.
Qualifications:
· Education/ Training: 6 months to 1 years of experience (school or certification will be considered in lieu of hands on experience)
· Valid NY State driver’s license
· Reliable transportation
· Ability to lift 50 lbs