Electronic Records Analyst

Job Description

Job Description

Our Vision: To make New York City the global model for inclusive innovation and economic growth, fueled by the City's diverse people and businesses. 

Our Mission: Creating a vibrant, inclusive, and globally competitive economy for all New Yorkers.

Position Overview: The Electronic Records Analyst manages physical and electronic records throughout their life cycles for all NYCEDC departments. This includes but is not limited to creating detailed record inventories for accurate search and retrieval to comply with the companywide retention schedule and policy, providing excellent customer service, and developing and adhering to policies and standards.

Essential Duties and Responsibilities:

• Perform basic functions for the Records Management department, including evaluation, inventory, and indexing of physical and electronic records according to business function.

• Determine proper classification and storage of records; determines indexing and search criteria.

• Evaluate retention categories and retention schedule requirements; maintains or disposes of records and files in accordance with internal policies and applicable laws, statutes, and regulations.

• Develop methodology and procedures for describing records and related systems to ensure effective operation and utilization of the records management database and other tools and systems.

• Identify and analyze department records systems; propose solutions to meet program and system requirements.

• Review documents for accuracy and clarity to avoid duplication of information and to provide efficient search and retrieval.

• Adhere to quality control standards and best practices set forth.

• Respond to requests for records research, orders, deliveries, pick-ups, uploads, and database training.

• Develop and deliver records management training, promotional, and educational materials on systems, program compliance, and best practices.

• Provide input for NYCEDC's records policies and guidelines by analyzing business processes.

• Assist in planning, development, and implementation of records management programs for NYCEDC departments and related entities.

• Assist in establishment of business processes and workflows for physical and electronic records.

• Other duties as assigned.

Qualifications:

• Bachelor's degree in Library Science, Information Management, or a related field.

• 3+ years of professional experience in electronic records management, information governance, archives, libraries, or a related role.

• Demonstrated experience providing records management support in help desk environment, including but not limited to responding to employee inquiries, assisting with records retrieval and classification, resolving issues related to records access or systems, and maintaining accurate documentation of support activities.

• Experience working with digital documents in an archives, library, or records management setting.

• Foundational knowledge of records management concepts and principles, archival databases, and/or online catalogs (including but not limited to classification, life cycle management, and conversion).

• Knowledge of metadata standards and schema and how to apply them to records.

• Proven ability to plan, coordinate, and execute projects effectively.

• Communicates effectively in both written and verbal formats, including reports, presentations, and meetings, ensuring information is tailored to diverse audiences and stakeholders.

• Able to work collaboratively with internal and external stakeholders and lead discussions and meetings.

• Experience with electronic document and records management systems (EDRMS), SharePoint, or similar platforms.

• Ability to lift boxes of records weighing up to 40lbs.

• New York City residency is required within 180 days of hire

Salary Range$67,000—$69,000 USD

About Us: New York City Economic Development Corporation is a mission-driven, nonprofit organization that works for a vibrant, inclusive, and globally competitive economy for all New Yorkers. We take a comprehensive approach, through four main strategies: strengthen confidence in NYC as a great place to do business; grow innovative sectors, with a focus on equity; build neighborhoods as places to live, learn, work, and play; and deliver sustainable infrastructure for communities and the city's future economy.

NYCEDC is committed to offering competitive benefits to support employee health, happiness, and work-life balance. We offer comprehensive benefits and unique perks to ensure NYCEDC employees flourish in their professional and personal lives:

• Generous employer subsidized health insurance
• Medical, dental, and pharmacy plans
• Vision and hearing benefits
• Flexible spending accounts for healthcare and dependent care
• Short term and long-term disability coverage
• 100% employer covered life insurance and supplemental life insurance coverage
• Up to 25 vacation days
• Floating Holidays and Summer Fridays
• Parental leave - up to 20 paid weeks
• Retirement savings programs
  • Company-paid 401(a) defined contribution plan
  • 457(b) tax-advantaged retirement savings plan
• Tuition Reimbursement program
• Continuing education and professional development
• Public Service Loan Forgiveness (PSLF) eligible employer
• College savings plan
• Backup childcare
• Gym membership discounts
• A Calm.com membership for mindfulness and mental health support
• Employee discounts through Plum Benefits and much more

Benefits listed above may vary based on the length and nature of your employment with New York City Economic Development Corporation. These benefits are subject to be modified at any time, at the discretion of the organization.

The New York City Economic Development Corporation is an Equal Opportunity Employer. Our Diversity, Equity, and Social Responsibility Mission is to create a People First strategy by attracting, retaining, and engaging a diverse and talented workforce. Like the city of New York, NYCEDC knows our strength comes from each of our connected parts, making the fabric of our organization better and stronger because of our unique employees' talents.

For more information, visit our website at edc.nyc.