Job Description
Job Description
Title: Coordinator of Family Services
Agency/Program: Freedom House
Status: Non-Exempt
Hours Per Week: 35
Salary: $59,000 annually ($60,000 if licensed)
Supervisor: Assistant Director
Start Date: Immediate
Benefits Package: 100% Employer paid Medical, Dental, Vision, Life Insurance, Matched Retirement Plan, Paid vacation, Sick days, Personal days, Paid National Holidays, and more.
Schedule: Monday through Friday with three days 10:00am-6:00pm and two days 11:00am to 7:00pm
Equipment Operated: Computer/Laptop, Printer, Scanner, Phone, Adaptive Devices, etc.]
Work Environment: This position will spend time at the program site and have an independent (private) office.
Travel: A minimum three days on-site per week and as needed. Remote work is arranged on the rest of the working days including meetings. (Subject to change.)
About Barrier Free Living (BFL)
Barrier Free Living (BFL) is dedicated to helping New Yorkers with disabilities live independently in the community. Through its various programs, BFL provides a broad range of residential and nonresidential services to disabled survivors of domestic violence, transitional shelter to the disabled homeless, and outreach to physically disabled individuals with mental health and/or chemical addiction issues. Services include case management; housing placements; independent living skills training; occupational therapy; short and long-term individual counseling; advocacy within the medical, mental health, child welfare, law enforcement, and criminal justice systems; and referrals to outside services.
Freedom House
Freedom House - a crisis shelter for victims of domestic violence - provides a safe and confidential place that is accessible for those with or without disabilities. Freedom House offers comprehensive services to families and single individuals in recovery from their experiences of trauma. Services include (but are not limited to) individual and group counseling, case management, assistance with housing and government benefits, on-site child care, occupational therapy, medical consulting, and psychiatric services. This state-of-the-art facility is the first completely accessible domestic violence shelter for individuals with disabilities in the country.
Role Summary
The Family Support Coordinator at Freedom House plays a key role in fostering a supportive, inclusive community for families. This position is responsible for coordinating services and activities while providing comprehensive case management to support family stability, well-being, and self-advocacy. The Family Support Coordinator connects residents with vital resources, promotes parent and family empowerment, and supports efforts to maintain permanent housing. This role requires a strong commitment to service coordination, trauma-informed care, and family-centered advocacy within a supportive housing setting.
Responsibilities
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Complete family assessments for all families who enter shelter
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Maintain an individual caseload, providing children ages 4 and older
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Facilitate Child and Teen Domestic Violence support groups
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Support parents during their stay at Freedom House
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Hold a caseload of 2-4 adult residents
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Provide referrals and information to outside agencies related to child development,
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recreation, and mental health services
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Complete phone screenings for admission into the shelter
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Provide intervention in the prevention of child abuse and neglect, as Mandated by Federal and State law
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Participate in all appropriate trainings and meetings both internally and externally
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Maintain adequate and timely case records utilizing the FamCare case management system.
Qualifications
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Licensed Master’s degree in Social Work or Mental Health Counseling preferred
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Willing to hire candidate pursuing licensure
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Experience with child therapy modalities
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Excellent interpersonal skills, including the ability to work as part of a team
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communicate effectively both orally and in writing
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Excellent computer skills in Microsoft Word and Google Docs and database management
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Bilingual Spanish/English, ASL Knowledge a plus, but not required
Equal Opportunity Employer
BFL provides equal employment opportunity to all applicants, with employment based upon personal capabilities and qualifications without discrimination because of race, color, national origin, religion, age, disability, pregnancy, age or citizenship status, marital status, creed, genetic disposition or carrier status, sexual orientation, gender identity or expression, or any other protected characteristic as established by law. Applicants who need a reasonable accommodation to perform the essential job duties are encouraged to submit requests to HR for consideration.