Job Description
Job Description
Rezolut Imaging is seeking an Accounts Receivable Specialist to join our team!
Who is Rezolut?
Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.
Job Summary
The medical Accounts Receivable/Collections Rep position is responsible for updating patient information and handling all third party billing appropriately; responsible for following up on accounts receivable and resolving delinquent accounts; and responsible for performing all duties in accordance with Practice policies and procedures. The A/R Rep work onsite at our CNY center in Syracuse, New York.
Essential Functions of an Accounts Receivable Specialist
- Responsible for all aspects of follow up and collections, including telephone calls, accessing payer websites, checking claim status, process appeals on denied and underpaid claims, etc.
- Identify issues and trends and provide suggestions for resolution.
- Accurately and thoroughly documents pertinent collection activity performed
- Review the account information and necessary system applications to determine the next appropriate work activity
- Verify claims adjudication utilizing appropriate resources and applications. Initiate telephone or letter contact to patients to obtain additional information as needed
- Perform appropriate billing functions, including manual re-bills as well as electronic submission to payers
- Edit claims to meet and satisfy billing compliance guidelines for electronic and paper submission
- Manage and maintain desk inventory, complete reports, and resolve high priority and aged inventory
- Participate and attend meetings, training seminars and in-services to develop job knowledge
- Participate in monthly, quarterly and annual performance evaluation process with their Supervisor
- Respond timely to emails and telephone messages as appropriate
- Communicate issues to management, including payer, system, or escalated account issues
- Review correspondence to determine specific problems and work towards resolution
- Meet established production and quality standards as set by Rezolut
- Performs special projects and other duties as assigned
Competencies/Skills
- Outstanding communications and interpersonal abilities
- Knowledge of HIPPA and client confidentiality laws
- Basic understanding of medical terminology and administrative processes
- Strong organizational skills with an ability to effectively manage large amounts of detailed information
- Strong commitment to customer satisfaction and an ability to make quick and accurate decisions
- Ability to work independently with minimal supervision and as a part of a team
- Ability to work at a high-volume level of accuracy
- Proficient use of Microsoft Office applications (Word, Excel, Outlook) and internet resources
- Willingness to learn and take on new challenges, roles and duties as assigned
- Experience with clearinghouse
- Experience with practice management software and workflows
General Expectations:
- Behave in a professional manner
- Committed to the constant pursuit of excellence and teamwork
- Be punctual for scheduled work and use time appropriately
- Perform duties in a conscientious and cooperative manner
- Maintain confidentiality and protect the Organization by abiding by laws and principles related to confidentiality
Required Education and Experience
- HS/Diploma GED equivalent
- 1+ years of Healthcare Insurance posting and follow up
What We Offer
- Health, Dental, & Vision Insurance
- 401(k)
- Basic Life/AD&D
- Disability Insurance
- Paid Time Off
- Employee Assistance Program
Position Type/Expected Hours of Work
- Full-time
- Onsite
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.