Manager, Quality & Population Health

Job Description

Job Description

A Spanish version of this position is available upon request
La version de esta posicion esta disponible en Español si es requerida

BHSN is one of the region’s fastest-growing providers of whole-person care, is on the lookout for passionate professionals to join our team of mission-driven changemakers.

Your Role at BHSN:

As a Manager of Quality & Population Health, you will be responsible for the coordination and continuous improvement of BHSN’s Quality Improvement (QI) and Risk Management programs. This role supports the delivery of high-quality, person-centered care through the ongoing evaluation and enhancement of care processes, ensuring compliance with regulatory standards, and fostering a culture of excellence.

This position works in close partnership with clinical, operational, and leadership teams to embed best practices into daily operations and to support organizational goals related to quality, safety, and regulatory compliance.

Why Join Us?

• Comprehensive Benefits: Personalized health coverage, paid time off, and holiday pay

• Real Impact: Contribute to life-changing work in your own community

• Supportive Culture: Collaborative teams, hands-on leadership, and coaching for growth

• Growth Potential: As we expand, so do your career opportunities

• Extra Perks: Community discounts, potential loan forgiveness, and more

What You’ll Do:

• Coordinate and update the Quality Assurance (QA) and Quality Improvement (QI) programs in alignment with regulatory requirements, industry best practices, and organizational priorities.

• Collect, analyze, and interpret population health and outcome data to identify trends, areas for intervention, and opportunities for improvement.

• Develop and monitor performance metrics to assess the quality of care and operational effectiveness.

• Utilize data to drive continuous improvement initiatives and support enhanced healthcare delivery.

• Conduct internal audits and record reviews in a timely, accurate manner, identifying strategies for improvement.

• Prepare and present reports on population health metrics and program outcomes to internal and external stakeholders.

• Assist in training and developing staff in quality management principles, practices, and policies.

• Provide support for external audits and regulatory reviews as needed.

• Organize and participate in community outreach events, health fairs, and educational workshops.

• Identify grant opportunities and assist with writing proposals to support population health initiatives.

• Perform additional duties as assigned.

What You’ll Bring:

• Bachelor’s degree in Healthcare Administration, Business Administration, Public Health, Human Services, or a related field required; Master’s degree preferred.

• Project Management Certification (e.g., PMP, CAPM) required within 6 months of hire.

• Certified Professional in Healthcare Quality (CPHQ) or Lean Six Sigma certification highly desirable.

• Minimum of 2 years of experience in quality management, performance improvement, or healthcare/population health.

  • Behavioral health experience strongly preferred.

• Strong analytical, organizational, and communication skills.

• Ability to work collaboratively across teams and effectively manage multiple projects.

• Proficiency in data analysis tools, performance measurement, and audit processes.

Our Commitment to Equity:

BHSN is proud to be an Equal Opportunity Employer and is committed to creating a diverse, equitable, and inclusive workplace. We believe that everyone deserves to feel safe, valued, and empowered to be their authentic selves. All applicants will be considered without regard to race (including hair texture or protective hairstyles), color, religion, sex, national origin, sexual orientation, gender identity or expression, marital or family status, disability, age, military or veteran status, immigration status, or any other characteristic protected by law.