Embroidery Shop Team Member

Job Description

Job DescriptionJoin our creative team! We're a growing apparel customization company known for our quality, creativity, and customer service. We're seeking a motivated individual to assist with all aspects of our embroidery and custom apparel business. This is a part-time position with the potential to transition to full-time for the right candidate. All work is performed on-site at our Southampton location, conveniently located near the LIRR station.

Responsibilities Include:

• Setting up embroidery machines, loading designs, and thread changing
• Hooping clothing, hats and various other soft goods to be embroidered
• Operating embroidery machines and monitoring production quality
• Setting up and operating heat press equipment for DTF transfers and patches
• Preparing garments and materials for embroidery (hooping, stabilizing, positioning)
• Working with existing embroidery files and design layouts
• Customer service: taking orders, discussing design options, and providing quotes
• Inventory management of threads, blanks, DTF supplies, and materials
• Daily shop organization, cleaning, and workspace maintenance
• Organizing supplies, finished orders, and work-in-progress projects
• Quality control and finishing work (trimming, pressing, packaging)
• Assisting with order fulfillment and pickup/delivery coordination
• Being trained and ready to jump in any position in case of need or absences

Qualifications:

• A self-starter with problem solving skills
• Attention to detail and quality craftsmanship
• Ability to learn technical equipment operation
• Ability to work in a fast-paced environment, ability to prioritize and multi-task
• Must be able to read and understand embroidery and DTF job orders
• Strong communication skills in English for customer interactions
• Organized and able to manage multiple projects and maintain clean workspace
• A willingness to learn and grow with our business
• Ability to lift and move boxes of raw and finished goods
• Ability to stand for the duration of the shift
• Previous experience with embroidery, heat press, or garment decoration preferred but not required

We Offer:

• Training on all equipment and processes
• Compensation: $16.50 - $22 per hour (range based on experience)
• Part-time schedule with opportunity to grow to full-time
• On-site work environment in Southampton, NY (adjacent to LIRR station)
• Creative and supportive work environment

Equal Opportunity Employer - We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other legally protected status.